Coronavirus: Important Information

Updated: 11/23/20

Financial Center Hours Update

Due to the increasing number of COVID-19 cases in our community, we will be modifying our Financial Center operations in order to reduce exposure for our associates and clients. We are committed to continuing to provide our clients with our essential banking services while maintaining a clean and safe environment for all.

Financial Center Operations Modifications – Effective Monday, November 30

  • Financial Center lobbies will close where drive-thru access is available. Lobby access will be available by appointment only.
  • Financial Center lobbies without drive-thru access will remain open with modified lobby hours of 9:00 am – 3:00 pm. Appointments will continue to be available when the lobby is closed.
  • For a full listing of updated hours per location, please see below.

Updated Financial Center Hours

What to Expect When You Arrive

  • All visitors and associates must wear a mask while inside the Financial Center.
  • You will be warmly greeted in the vestibule by a Financial Center representative who will verify your identity, review several health questions, and explain the new transaction guidelines. Please be prepared to show your ID.
  • You will be asked to use floor markers to ensure social distancing practices are followed.
  • After your transaction is complete, a representative will direct you to the proper exit.

Ensuring Your Safety

To protect the safety of our clients and associates, we have implemented additional safety measures to our lobby experience. Some of the temporary modifications to our lobby experience are:

  • Limiting the number of clients inside our Financial Centers at one time
  • Requiring masks to be worn upon entering the building
  • Installing plastic shields at our teller windows
  • Using floor markers to designate safe social distancing while standing in line

Financial Centers That Are Temporarily Closed
No Drive-Thru Service

Financial Centers Temporarily Closed Closest Financial Center Drive-Thru
Centerville Oregon Pike
Young Manor North Hanover

 

Bank Anytime, Anywhere

Please consider the many different ways to manage your money that would eliminate or reduce the need to visit one of our Financial Centers:

We encourage you to be aware of the heightened number of scams that could occur during this situation. Remember, PeoplesBank will never call and ask you to provide your password, PIN, or online banking credentials. Always check email addresses to confirm their legitimacy. If you are not sure, call our Client Care Center at 888-846-1970 to confirm the communication came from PeoplesBank.

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