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Updated: 3/27/20
PeoplesBank Remains Open
On March 19, 2020, PA Governor Tom Wolf ordered all non-life-sustaining businesses in Pennsylvania to close their physical locations and on March 23, 2020, MD Governor Larry Hogan announced an executive order to close all non-essential businesses in Maryland.
Rest assured, banking services are considered “life-sustaining” and “essential”. PeoplesBank Financial Center drive-thru lanes and many other service channels will continue to stay open to serve your financial needs in both Pennsylvania and Maryland.
At PeoplesBank, we are monitoring the coronavirus situation closely to ensure we continue to provide essential banking services, while maintaining the safety of our clients, associates and the communities we serve.
Financial Center Lobbies Are Closed
All PeoplesBank Financial Centers have temporarily closed lobby service, with the exception of our Hunt Valley and Camp Hill Financial Centers.
Effective Monday, March 30, 2020 – Temporary Change in Hours
Hunt Valley Financial Center
Monday – Friday: 11:00 AM – 3:00 PMCamp Hill Financial Center
Monday – Friday: 2:00 PM – 5:00 PMWe apologize for the inconvenience this temporary pause in lobby service will cause. If you have any specific questions or concerns or are in need of setting a private appointment for urgent matters, please do not hesitate to contact our Client Care Center at 888-846-1970.
Drive-Thru and Client Care Hours Extended
Drive-thru hours have been extended to 8:00 AM – 6:00 PM on weekdays at all Financial Centers with drive-thru access. Regular drive-thru hours will be available on Saturdays.
The Client Care Center is available from 8:00 AM – 8:00 PM on weekdays and 8:00 AM – 1:00 PM on Saturdays.
Locations Without Drive-Thru Access – Temporarily Closed
ATM and night depository services will continue to be available at the Glen Rock, Jefferson, and Center City York Financial Centers. ATM access will continue to be available at the Lancaster City Connections Center.
Effective Monday, March 30, 2020, all Retirement Community Offices will temporarily close.
Financial Centers Temporarily Closed Closest Financial Center Drive-Thru Glen Rock Jacobus or Shrewsbury Jefferson York New Salem or South Hanover Center City York West York Centerville Oregon Pike Lancaster City Oregon Pike Bank Anytime, Anywhere
Please consider the many different ways to manage your money that would eliminate or reduce the need to visit one of our Financial Centers:
- Deposit checks – Mobile deposit or ATM
- Deposit cash – ATM
- Transfer funds – Online Banking, Mobile Banking, PhoneConnect, ATM, or by contacting Client Care or a financial center by phone
- Obtain cash – Use your debit card to get cashback at POS or utilize the ATM
- Manage debit card access – SecurLock Equip App
- View Account/Checks/Statements – Online Banking, Mobile Banking, and eStatements
- Pay Bills – Bill pay through Online Banking or Mobile Banking or directly through the biller’s site with a debit/credit card
We encourage you to be aware of the heightened number of scams that could occur during this situation. Remember, PeoplesBank will never call and ask you to provide your password, PIN, or online banking credentials. Always check email addresses to confirm their legitimacy. If you are not sure, call our Client Care Center at 888-846-1970 to confirm the communication came from PeoplesBank.
What We’re Doing
To date, several action steps have been put into place:
- Closed the majority of our Financial Center lobbies to limit potential spread of the virus
- Reinforcement with all associates of best practices to minimize the spread of the virus
- More frequent and vigilant cleaning efforts at all locations, with extra focus on heavily used areas
- Canceling or postponing large gathering events/meetings and restricting business travel
- When possible, limiting face-to-face meetings
- Where possible, diversifying the physical location of associates to further reduce widespread risk of infection among associates working in the same area
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