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Safety & Security

June 25, 2020

If you have been invited to a Zoom meeting, you shouldn’t have to login to join the meeting. If you are presented with a login screen, that should make you suspicious. Here are four steps to take if this happens to you.

  • Don’t login after clicking links in emails. In this case, if you were to go to Zoom directly, or switch to the Zoom app, and then try to put in the meeting number given as text in the email, you would sidestep the phishing page altogether.
  • Enable two-factor authentication if you can. Zoom supports two-factor authentication, based on one-time codes generated by an app on your phone, and most email services do, too. With a different code every time you login, the inconvenience to you is very slight, but the extra effort for the crooks is huge because your password alone is no longer enough.
  • Tell your IT team promptly if you receive a message like this. Crooks rarely send phishing emails to just one person in a company, so if you can act as your organization’s early-warning system, you’ll help to protect everyone else.
  • If you were phished, change your password at once. Even if you fall for a phish at first, many phishes are obvious after you put in your password because you don’t end up where you should and the deception stands out. The sooner you change your password, the less time the crooks have to try it out first.

For step-by-step instructions on how to join a Zoom meeting, check out this short video.

The Zoom logo is a trademark of Zoom Video Communications Inc., registered in the U.S and other countries and regions.

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