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New Personal Online Banking

June 11, 2018

We’re excited to announce that a brand new Personal Online Banking solution is launching on August 22nd! With access from any device – desktop, mobile, and tablet – you’ll be able to bank anytime, anywhere like never before. Start getting excited now, so when launch day arrives, you will be prepared for a more robust and intuitive online banking experience!

What You Need to Know

Important Dates to Remember

  • Bill Pay Dates

    • Wednesday, August 15th – Tuesday, August 21st
      • No new bill payments can be scheduled.
      • Bills that are due during this timeframe will need to be scheduled for payment prior to August 15th.
      • Any payments that are scheduled before August 15th will be processed normally, regardless of the bill due date.
    • Wednesday, August 22nd
      The new Personal Online Banking system will launch on August 22nd and Bill Pay will be available within the new system at this time. All existing Bill Pay information, including payee information, will transfer into the new system and be available on August 22nd for new bill payments to be scheduled.
  • Online & Mobile Banking Dates

    • Monday, August 20th at 4:30 p.m. – Launch of New System on Wednesday, August 22nd
      Online Banking and the PeoplesBank Mobile App will be in “view only” mode during this timeframe, which means that no new activity will be processed and you will only be able to view your account history and transactions. Please visit your local Financial Center or call our Client Care Center for assistance with your banking needs during this time.

Login Instructions for August 22nd

  • Visit and select Personal Online Banking from the Online Banking Login drop down menu in the top right corner.
  • Enter your existing Login ID and Password for your current Online Banking account.
  • Choose a delivery method to receive your Secure Access Code based on the contact information that we have on file for you.
  • Retrieve the Secure Access Code from the delivery method of your choice and enter the code in the area provided. Your Secure Access Code will expire within 15 minutes.
  • You will then be prompted to change your password.
  • Lastly, you will need to read/accept the Online Banking Terms and Conditions.

Download the NEW PeoplesBank Mobile App

  • Visit the Apple Store or Google Play to download the new mobile app on or after August 22nd. Search for “PeoplesBank Personal Mobile Banking” and look for our new app icon.

New Features Available August 22nd

  • Personal Financial Management (PFM) – a simple and engaging money management tool that lets you easily manage your finances.
    • Easily add external accounts and view them together with your PeoplesBank accounts.
    • Keep track of your spending with automatic categorization of your transactions.
    • View your personal information in a variety of ways, such as budgets, spending, net worth, debts, and trends.
  • Peoples Pay – our person to person (P2P) payments solution that allows you to pay anyone quickly and securely from any device.
    • Send real-time payments from your desktop or mobile device – all you need is a recipient’s name, email, or mobile phone number.
    • Your recipient will receive money directly into their bank account in seconds, not days.
    • Each transaction is secure and protected by PIN authentication.
  • Touch ID – conveniently access your accounts with Touch ID, a fingerprint identity sensor that also adds an additional layer of security.
    • Enable Touch ID on the new PeoplesBank Mobile App for faster access to your accounts.
    • Touch ID is more secure and allows you to forego entering your Login ID and Password each time you want to use the mobile app.
  • CardSwap – automatically updates new payment card information to your recurring online subscriptions.
    • Enter your card info and login credentials for your subscription services and your new preferred payment is automatically tested and applied in real time.
    • Supports popular services like Amazon, Netflix, Hulu, iTunes, Spotify, Pandora, and more!
  • Integrated Experience & Functionality – our new intuitive and comprehensive solution will have the same consistent look across all devices, so whether you access your accounts via desktop, mobile, or tablet – you will always have the same experience.

Coming Soon!

  • Easy Online Account Opening – securely open and fund new PeoplesBank accounts in 4 minutes or less on any device.
    • Want to switch accounts from another bank? Use ClickSWITCH, which makes the transition from your previous financial institution to PeoplesBank as easy as a click of a button.
    • ClickSWITCH automatically handles the switch between your previous institution and PeoplesBank, so it’s one less thing that you have to worry about!

Enhanced Familiar Features

  • Mobile Deposit
  • Bill Pay
  • eStatements
  • Internal & External Transfers
  • Alerts
  • and much more!


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